FAQ
Shipping & Delivery
We ship free of charge within Germany. Express delivery is possible for a fee.
All products displayed in the store are in stock. Out-of-stock products are not displayed.
Orders placed before 10 a.m. will be dispatched on the same day. Orders placed after 10 a.m. will be shipped the next working day (Monday - Friday). Orders received on Saturday, Sunday or public holidays will be shipped on Monday or the next weekday.
Orders to Germany:
Standard shipping:
Standard shipping takes 1-3 working days for delivery.
Express shipping:
Orders placed by 10am will be shipped the same day and delivered the next day. Orders placed after 10 a.m. will be dispatched the next working day.
All items on offer are in stock. We only offer in-stock items in our store.
Your order will be dispatched immediately upon receipt.
Orders received by 11 a.m. will be dispatched on the same day.
If we receive your order on Saturday, Sunday or on a public holiday, it will be dispatched immediately on the next weekday. The same applies to express orders. Express orders placed by 10 a.m. are dispatched on the same day.
Payments and security
All direct payment gateways adhere to the standards set by PCI-DSS, which are managed by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover.
Yes, we accept online payments. The entire payment process and all important customer information is quick, easy and secure - find out more about secure checkout in our store (powered by Shopify) here.
We accept payments from major credit card companies such as Visa, Mastercard and American Express as well as Paypal, ApplePay, GooglePay and Klarna. The payment methods offered may vary depending on the country.